To file a complaint, provide the following details in the Support Ticket System (cdrs.coa.gov.ph):
- Full name, email address, and contact number of the complainant;
- Nature of concern such as complaint, commendation and appreciation, query, request for assistance, and suggestions;
- Subject of the concern; − Content of the concern; and − Attachments (if any) Contact info: 0917-320-6543 or [email protected].
(Source: COA Citizens Charter)